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Training Session and Bike Lane Route Info:
Riding a Segway is similar to riding a bike-it's intuitive but nobody is born knowing how to operate it. That's why the tour time includes 45-50 minutes of rider training so you can get comfortable on the Segway before we head out on the route.
During the busy Summer season training time may be slightly longer.
The training session provides first-time riders with the skills, knowledge, and experience needed to safely operate the Segway. You'll be guided through a simulated obstacle course of cones, turns, and an emergency stop to ensure a safe, enjoyable experience. Training includes:
- Hands-on training with an instructor, introductory video, test ride and skills review, rider courtesy instruction and review of the rules of the road.
Our routes in San Francisco are mainly on designated bike lanes. These bike lanes are adjacent to city streets. In some places the bike lane is the full width of the city street. We are in a busy big city and will be in some high traffic areas. San Francisco has more bike lanes per square mile than any other US City. Unlike Segway tours in other US cities we cannot operate the tours on the sidewalk. Each Segway has a radio so the guide can advise you to upcoming changes in the route. Similar to a bike ride you will have to be aware of your surroundings and traffic.
Additional Information & Terms:
Liability Agreement :
All customers will be required to review and sign our tour agreement and liability waiver before starting their tour. The San Francisco Electric Tour Company assumes no responsibility for delays caused by accidents, breakdown, bad conditions of the road and other conditions beyond control, in addition to insufficient numbers of guests. Not responsible for loss or damage to property.
Hotel pick up:
We do not offer Hotel Pick up service for our tours.
Changes to a Reservation and Cancellation and No Show Policy:
Reservations require a full deposit via Credit Card. We will send an e-mail confirmation voucher for the date and time of your tour. The voucher includes driving directions public transit information and parking locations. Please bring your voucher with you. Deposits are fully refundable if the reservation is canceled 3 days -72 hours or more prior to the scheduled tour. We have a limited amount of Segways . No Shows are charged in full. The deposit WILL NOT be refunded for any reason within 72 hours of your scheduled tour. A signed liability waiver is required prior to your tour departure.
IMPORTANT Check your final confirmation for correct date and time.
It is your responsibility to be at the designated tour location on the correct date. Please check your confirmation carefully. No refund for no-shows.
Languages:
Tours are conducted in English.
Meals Souvenirs and Miscellaneous Costs:
Tour prices do not include Meals, Beverages, Admission Fees, Gratuities or Souvenirs. Guide gratuities are not included and are appreciated.
Tour Size, Routing and Weather:
We reserve the right to change the size or routing of the tour to meet demands for that specific day. San Francisco is famous for the fog! Our tours run fog, light rain or shine. We always suggest multiple layers of warm clothing for any San Francisco activity. Summer afternoon temperatures can be in the 50's. It can be very windy in San Francisco along the bay. Rain gear is available for those infrequent rainy days. Segways are designed to run in any weather. If seasonal fog or weather obscures the view, tour routes may be altered. You will not be charged if we cancel a tour.
All of our Frequently Asked Questions - FAQ are here.
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